Build your Confidence and Comfort in
Working with Conflict
This is a highly interactive, comprehensive training in the use
of mediation to resolve conflicts. As part of this training experience,
you will learn not only an effective model for solving problems,
but how to use this process to help people change their relationships
and how they handle conflicts. Participants consistently remark
that this training touches them at a deep level, transforming
how they think about and work with conflict personally as well
Your trainers will utilize a dynamic and engaging blend of structured
exercises, demonstration, activities, video, role play and large
and small group discussion. A hallmark of this training is the
high level of individualized instruction and coaching in practice
situations which you will receive from some of the most exceptional
professional mediators in the Northwest.
Individualized Coaching: The Cornerstone
of Your Learning Experience
Your own coach will work with you throughout the role play,
providing you with:
- private preparation before you mediate including individualized
instruction focusing on your learning goals
- supervised role play with individual attention and skillful
- structured, safe debriefing afterwards, with constructive
support and feedback from your disputants and coach.
Our coaching process helps you recognize the effects your
approach has on others, allows self-reflection, and supports
you in developing new ideas and taking new risks. You then have
a second opportunity to mediate with the same supportive coaching,
in order for you to practice what you learned the first time.
This allows you to build your confidence and comfort in working
This training is designed for attorneys, counselors, managers,
human resource professionals, union representatives, supervisors,
planners and others seeking better ways to manage internal and
extenal organizational conflict and problem solving.
This training is also designed for individuals who want to
work in the growing field of mediation; and for anyone wanting
to learn conflict resolution skills for professional, personal,
planetary and community benefit.